Our consultants are former C-level and VP-level executives from F500 companies as well as large national retailers and manufacturers. They each have 20+ years of deep industry knowledge as well as hands-on experience in managing large-scale and complex supply chain operations. They were directly responsible for multi-million dollar P&Ls as well as achieving high levels of customer satisfaction.
I started Profit Chain because I have a passion for helping entrepreneurs and small businesses grow and succeed. Whether it’s organic growth, or growth through acquisitions, or just simply turning around an underperforming operation – I find satisfaction in achieving tangible results that enable businesses to become more successful. I also love building engaged teams that are empowered to achieve extraordinary results. One of the most fulfilling parts of my career has been mentoring young executives and helping them achieve their full potential.
For over two decades, Riaz has helped retailers and manufacturers capture growth opportunities and maximize profits by enhancing their supply chain, logistics, warehousing, transportation, customer service, and final-mile delivery operations.
Doubled ecommerce sales revenue through shipping lead time reductions and improved customer service for a furniture manufacturer
Slashed operating costs by 35% and improved final-mile delivery service to 99.8% on-time delivery for a regional furniture retailer
Restructured and integrated 18 acquisitions. Consolidated distribution centers from 11 to 3 locations for a $10 billion distributor.
Negotiated and implemented 3PL distribution arrangements in Asia to enable new mixed container distribution channel for a furniture manufacturer’s customers
Implemented new transportation management system that provided order consolidation, mode selection, load planning, fleet management, electronic load tendering, load tracking, and freight audit and payment for a national retailer with over 2,500 stores.
Achieved double-digit, year-over-year service and expense improvements by driving continuous process improvement, streamlining operations, implementing best practices, and promoting collaboration between Logistics and Store teams for a Fortune 500 retailer
Saved $2 million in annual expense for a national furniture manufacturer through implementing warehousing and transportation operational improvements.
As Chairman of the leading Industry Performance Group, led operational benchmarking and best practices sharing between Top 100 Furniture retailers including Morris Furniture, City Furniture, HOM Furniture, Value City Furniture, Cardi’s Furniture, and Levin Furniture.
Strategic Planning & Execution
Omni-channel | Ecommerce
Distribution | Transportation
Growth through Acquisitions (M&A)
P&L | Budget Planning
Six Sigma | Lean
Turnarounds & Efficiency Improvement
Outsourcing | 3PL
Multi-site operations
Chief Operating Officer
Hillsdale Furniture
Vice President, Logistics and Operations
Macy’s
Vice President, Operations and IT
Morris Furniture (Ashley Furniture Licensee)
Management Consultant
Accenture, Supply Chain Practice
Georgia Institute of Technology
Master of Science, Industrial Engineering
Georgia Institute of Technology
Bachelor of Science, Industrial and Systems Engineering
Certified in Six Sigma
General Electric
Throughout my career I have focused on building strong relationships and promoting win-win solutions with business partners, customers, suppliers, and other stakeholders. My passion is teaming with cross-functional / cross-geography teams, enabling key leaders to better manage performance in all areas of the business. I gain tremendous satisfaction in helping to create a vision that inspires others to exceed their own expectations of what is possible.
David brings over 30 years of senior level strategic and tactical experience in logistics and operations. He is equipped with a deep-rooted understanding of the financial and operational drivers that propel a successful, profitable business and what it takes to achieve a sustainable competitive advantage. David has served in highly visible, multi-faceted leadership roles, directing and optimizing logistics and supply chain operations across diverse regions. He is an influential communicator and relationship builder with finesse in developing and inspiring top-caliber, performance-focused teams.
Orchestrated major operational turnaround in furniture and bedding operations for Fortune 500 retailer in one of the top US markets
Negotiated and implemented in-home service agreement resulting in $600K expense reduction for top US furniture retailer
Successfully negotiated reduced company Workers Compensation and property insurance premiums resulting $300K annualized savings
Designed and opened a West Region Call Center, providing customer service in support of $450M in annual sales in six Western States
Drove continuous improvement in processes, executive development and employee engagement in key Midwestern market resulting in year-over-year service and expense improvement
Navigated all operating functions of 14 Distribution Centers across 9 states delivering store fulfillment and reverse logistics for 270 stores
Planned and implemented new furniture protection plan increasing annual first year sales by $12M
Strategic Planning & Execution
Multi-site operations
Distribution / Transportation
Risk Management / Safety / Compliance
P&L / Budget Planning
Change Management
Turnarounds & Efficiency Improvement
Outsourcing / 3PL
Organizational Development
Organizational Effectiveness & Alignment
Group Vice President, Logistics and Operations
Macy’s
Chief Safety Officer
Levitz Home Furnishings
Assistant Vice President, Customer Relations and Delivery
Levitz Home Furnishings
Miami Dade College, Miami FL
General and Music
The most rewarding part of my professional career has been the ability to provide sustainable solutions, either in my capacity as an organizational leader or in a consulting role. For me the ultimate motivator is providing others with the training, insight and tools that allows them to create an environment of collaborative effort and positive outcomes. If you have ever participated in organized sports, you realize very quickly that the outcomes are products of the teams - and collaborative teams are successful teams. I have always considered supply chain one of the most essential and complex team sports you can be a part of.
For over two decades, Chuck has been recognized for creating successful teams with iconic and global retailers such as The Home Depot, Kohl’s and Macy’s as well as a successful consulting role with a focus on retail.
Supply Chain Assessment – Soft Goods Retailer
A supply chain transformation which involved a thorough evaluation of the client’s supply chain including an area-by-area gap analysis of vendor relations, transportation network, imports, distribution infrastructure, inventory and replenishment management, metrics creation and systems implementation.
The goal of the engagement was the construction of a best-in-class supply chain based upon the existing systems and physical infrastructure. Key activities include the closure of a single 3PL distribution facility and a complete system upgrade/implementation for two new facilities (green field) and one existing center.
PROJECT OUTCOME:
Reduction of lead time and lead time variances of 35%
Inventory reductions of 14% or approximately $24,000,000 while maintaining a service level in excess of 98%
Savings in excess of $1,000,000 due to the establishment of importer of record
A 50% reduction in purchase order creation and a similar reduction in back office support staff
Approximately $1,400,000 in savings based on a $20,000,000 transportation budget.
One facility closure and three facility startup/implementations
Warehouse and Systems Consolidation – Fragrance Retailer
Assignment focused on the design and testing of warehouse modifications required by the merger of three separate operating companies specializing in the sale and distribution of fragrances and related beauty products via retail, wholesale and eCommerce channels. Based on business requirements identified by the client it was essential that the three operations be consolidated and integrated into a single consolidated warehouse facility. The system was reorganized and integrated to operate on a single platform using a standard warehouse system while maintaining original user legacy functional screens.
PROJECT OUTCOME:
A total reduction in variable distribution costs of $1,500,000 due to the closure of a 200,000 sqft regional facility.
Implementation of a fully integrated warehouse management system to include direct-to-consumer processing.
A 15% thru-put increase on a carton per hour basis
Supply Chain Assessment
Distribution and Transportation Network Modeling
Fulfillment and Distribution Facility Evaluation and Design
Operations Review and Process Audit
3PL Evaluation and Audit
Inventory and Replenishment Modeling
WES/WMS/WCS Evaluation
Supply Chain Costing Modeling
Supply Chain Operations Practice Lead
Retail Process Engineering, LLC
VP of Ecommerce Operations
Macy’s
VP of Ecommerce Operations
Kohl’s Department Stores
Senior Manager Business Process Improvement
Lowe’s Companies
The University of Florida
Bachelor’s of Science, Business Administration
Valdosta State University
Masters of Business Administration
Villanova University
Six sigma and Lean certifications
I believe Lean and Six Sigma methodologies can help all companies improve business processes – thereby increasing customer satisfaction and improving the bottom line. I dedicated most of my career to studying and implementing these techniques in a variety of industries and businesses. As a member of Profit Chain, I enjoy helping small to mid-sized enterprises benefit from the latest Lean and Six Sigma techniques.
As a Master Black Belt, Shri utilizes Lean and Six Sigma methodologies to eliminate waste and reduce process variation. His clients have seen average savings of over $20 million and realized 30% reductions in their logistics & transportation costs. Shri has helped companies with their strategic direction, supply-chain planning andexecution, and streamlined operations
Increased same-day delivery from warehouses by 30%, by improving warehouse layout, maintaining high equipment uptimes, and instilling daily cadence for warehouse teams.
Reduced transportation costs by 25% on intra-company freight by consolidating and rationalizing carriers.
Created Standard Operating Procedures (SOPs), training modules, and conducted training sessions for warehouse teams to help transition into a new ERP system.
Implemented Sales and Operation Planning (S&OP) to help with supply planning and used strategic sourcing to “rationalize” the supplier base.
Saved $1.2 million in freight costs by improved container densification resulting from creating Logistics and Store location for several European suppliers. The end-customer realized improvements in load tracking, order consolidation and on-time deliveries.
Designed several “greenfield” warehouses, starting from building design, rack layout, to material flows using ABC analysis.
Developed process maps, simplified international shipping steps, and developed returnable packaging to reduce overall shipping costs by 35%.
Assisted in disaster planning and recovery efforts during several adverse weather-related incidents in the Houston-Galveston area.
Saved companies over $5 million in operations using Lean and Six Sigma methodologies to solve complex problems in multiple industries.
Strategy Deployment
Sales and Operations Planning (S&OP)
Distribution | Warehouse Design
Restructuring | Turnarounds
Freight Management | TransportationTraining | Managing for Daily Improvement
P&L | Budget Planning
Six Sigma | Lean
Operational Excellence & Efficiency Improvement
Outsourcing | Supply Chain Management
Multi-site operations
VP Technology Chief Consultant
Essentia Services
Master Black Belt
Schlumberger
Global Supplier Development Manager
FMC Technologies
Industrial Engineer
Sonoco
Georgia Institute of Technology
MBA, Operations Management
Georgia Institute of Technology
Master of Science, Industrial and Systems Engineering
RV College of Engineering
Bachelor of Science, Mechanical Engineering
Six Sigma Master Black Belt
